FAQs
What is our business process?
- Receiving customers’ inquiry by drawing or product sample
- Consulting about suitable material and solution
- Quotating
- Making sample
- Sample is approved -> ready for production
- Delivering and after-sales service
How long does it take for a quotation?
We try to provide a quotation within 24 hours.
What is our maintenance policy?
We have specific maintenance policy depends on material, spec, environmental usages of the product:
– Product with synthetic rubber origin (EPDM, SBR, NBR): + 10 years
– Product with silicone rubber origin: + 5 years
– Product with natural rubber origin: + 3 year
Do we have certificate for material that we use such as: EPDM, Silicone rubber,...?
Yes, we are ready to provide:
Certificate of Rohs, CO, CA, TDS of synthetic rubber such as EPDM, NBR, CR, SBR.
Certificate of Food Hygiene and Safety (FDA), CO, CA of Silicone rubber.